A beautiful experience. The staff are exceptional, nothing is ever too much trouble. Breakfast was outstanding. I would love to go back just for this, just so I could try everything from the huge selection. TOPS is wonderful, giving you the best views of the Shanghai skyline and the Bund. The rooms can't be beat either, with all the amenities you need plus anything else you need just a call away. I also tried the spa, Banyan Tree Spa is world famous and you can't miss this relaxing experience to round out an amazing stay at this world class hotel. I highly recommend this hotel to my families and friends. Thank you Banyan Tree.