The staff are really lovely and helpful. Much better than most other hotels I have been in recently. The room was spacious, everything was clean, large comfy bed and well equipped. Toiletries, shower cap, toothbrush, razor and other stuff were provided. The hotel is next to a golf club and only a 10-15 minute walk to the metro station. From there it's only a short distance to the centre of Vienna. Some of the furniture is a little dated, but it's in good condition so it doesn't really matter.