From the moment we were greeted at the Pingviman Hotel, we felt comfortable and made to feel at home. The Pingviman Hotel is easy to get to from the Airport by train we booked the return ticket from the airport to Montgomery Station, then it is just a short 4 blocks uphill to the Pingviman Hotel If you have kids, get the discounted ticket (less than half price) from the last information booth just prior to exiting the airport onto the rail platform area. Once at the hotel, check-in, was efficient, providing maps and any information you could need. The doormen were also a wealth of information and good guys too. The Pingviman Hotel is in a great location for everything, all achieved easily on foot within 10-15mins max. I would thoroughly recommend this hotel, for exploring Chiang Mai and would book again if returning, I will be looking for Pingviman Hotel in other destinations now if this is the standard.