Reception is always cheerful and efficient. Check-in + check out was a breeze. The room we had was decent sized. Very good by London standards. Maintained spic and span as was the entire property. Bonus is they have a laundry room downstairs in their property. This is a real boon for travellers. Breakfast was good - self service- every morning. Bagels available and a great touch! The only grouse I had was that there needed to be a few healthier options in breads as well as cereals. The GM of the Staybridge Suites Chris Thomas is an impressive chap, too. On the ball and on the prowl. Visible and hands on. Having stayed at over 15 places in London in the last 10 years or so, this would easily figure in the top 3. Overall though not cheap, Staybridge Suites are GREAT value for money, professionally run, quiet and extremely convenient. Highly commendable.